Privacy Policy

The Artisan Show
Effective Date: July 2026

The Artisan Show is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal information we collect, how we use it, your rights, and how to contact us.

1. Who We Are

The Artisan Show is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or your personal data, please contact us using our contact page.

2. The Information We Collect

We may collect and process the following personal information:

Name
Business name (if applicable)
Postal address
Email address
Telephone number
Social media account details (where you choose to provide them)
Details relating to event bookings or exhibitor applications
Payment information (payments are processed securely by our payment providers and we do not store full payment card details)
Correspondence you send to us
Photographs or videos taken at our events
Technical information including IP address, browser type, operating system and website usage data collected through cookies.

3. How We Collect Your Information

We collect information when you:

Contact us by email, telephone or social media
Complete an enquiry or booking form
Apply to exhibit at one of our events
Purchase tickets or book a stall
Subscribe to our newsletter
Visit our website
Attend one of our events

4. How We Use Your Information

We use your personal information to:

Process bookings and exhibitor applications
Manage events
Respond to enquiries
Process payments and issue invoices
Send booking confirmations and event updates
Improve our website and customer experience
Send marketing communications where you have consented or where permitted by law
Meet our legal and accounting obligations
Prevent fraud and protect our business

5. Our Lawful Basis for Processing

Under the UK GDPR, we rely on one or more of the following lawful bases:

Contract – to fulfil bookings and exhibitor agreements.
Consent – for email newsletters and certain marketing communications.
Legitimate Interests – to operate and improve our events and services.
Legal Obligation – where we must comply with tax, accounting or other legal requirements.

6. Marketing

If you have opted in to receive marketing communications, we may send information about:

Upcoming Artisan Shows
Exhibitor opportunities
Competitions
News and special announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Sharing Your Information

We never sell your personal information.

We may share your information with trusted third parties who help us operate our business, including:

Payment providers
Website hosting providers
Email marketing providers
Event booking systems
Accountants and professional advisers
IT service providers

These organisations are only permitted to process your information on our behalf and must keep it secure.

We may also share information if required by law.

8. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by UK data protection law.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

Although we strive to protect your data, no internet transmission or electronic storage system is completely secure.

10. How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and tax requirements.

11. Your Rights

Under the UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing based on legitimate interests
Withdraw consent at any time
Request transfer of your personal information where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at http://www.ico.org.uk if you believe your personal data has been handled unlawfully.

12. Cookies

Our website uses cookies to improve functionality, understand visitor behaviour and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies on your device.

13. Photography and Video

Photographs and video footage may be taken during our events for promotional, marketing and archival purposes.

By attending our events, you acknowledge that you may appear in photographs or video recordings. If you have concerns about being photographed, please speak to a member of our team at the event.

14. Third-Party Websites

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the effective date.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

The Artisan Show

Email: info@theartisanshow.co.uk